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Delete your account

There are two ways to delete your Drop Universe account and the data linked to it.

  1. In the app: Settings → Delete account.
  2. By email, without the app: write to support@dropuniverse.app from the email address your account uses, with the subject “Delete my Drop Universe account”. We reply to that address to confirm the request, then delete the account and let you know when it’s done.

If you signed in with Apple and chose to hide your email, your account uses an address that ends in privaterelay.appleid.com. You can find it in your Apple ID settings under Sign in with Apple. Put that address in your email, and we confirm the request by writing to it.

What is deleted

Deleting your account does not cancel a subscription. Cancel it in the App Store or Google Play, where you bought it. We keep a record of the deletion, without your email, for 30 days after it is complete. The stores and payment providers keep their own purchase records. Read more in the Privacy Policy.